The Regional IT Operations Manager is responsible for the design, stability, security, and evolution of Exaktera’s core IT infrastructure across multiple international sites.
While not a formal people management position, the role provides technical leadership, mentorship, and operational coordination to local IT teams, helping drive consistency, resilience, standardization, security, and reduction of operational risk across the region.
Key Responsibilities
- Help consolidate company domains, Microsoft 365 tenants, Entra ID and identity management into a common group architecture.
- Implement consistent group-wide cybersecurity controls, including MFA, endpoint protection, vulnerability management, security monitoring and incident response.
- Support the introduction of a global IT service desk with common tooling, SLAs, processes and shared documentation.
- Define, document and regularly test disaster-recovery and business-continuity arrangements for critical systems.
- Support the standardisation of ERP systems, core business applications, data and reporting across the group.
Technical Skills:
VMware vSphere administration in production environments
Windows Server administration
Veeam Backup & Recovery
Enterprise networking fundamentals (VLANs, routing concepts, CLI-based switching)
Sophos firewall administration (policy management, VPN basics)
Microsoft 365 and Entra ID administration
Active Directory consolidation
Identity, MFA, and SSO integration concepts
Incident response collaboration with MDR providers (e.g., Arctic Wolf)
Experience evaluating and implementing infrastructure improvements across multi-site environments
Strong technical decision-making and risk assessment capabilities
Manufacturing or regulated IT environments
Multi-site or post-acquisition IT integration experience